Most U.S. operations and provide chain officers say expertise investments haven’t delivered the anticipated outcomes. That’s based on PwC’s 2024 “Digital Traits in Operations Survey.”
PwC, the accounting and consulting agency, surveyed 600 operations and provide chain executives within the U.S. in January and February 2024 throughout shopper markets, vitality, utilities, mining, well being providers, prescribed drugs, industrial merchandise, and expertise and telecommunications. The survey revealed a notable distinction between the executives’ expectations of latest expertise and the precise outcomes.
–
Most survey respondents say their corporations are considerably concerned in generative AI.
–
Development and value discount stay prime priorities for respondents looking for digital operations options. But many cite an absence of funding aims, which might have long-term impacts.
–
Regulatory priorities corresponding to cybersecurity and information privateness drive many choices when investing in operations and provide chain expertise.
