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There are lots of Digital River alternate options available on the market, and you might not know what makes any of them stand out specifically.
It’s particularly necessary to notice that Digital River is a service provider of document (MoR), which implies that many cost service suppliers could not embody the type of complete providers you’re used to with an MoR.
On this put up, we cowl:
FastSpring handles your entire cost course of from checkout to remitting end-of-year taxes for SaaS firms. To study extra about how FastSpring may also help you scale shortly, join a free account or request a demo immediately.
Why the Greatest Digital River Various Is a Service provider of File
If you happen to’re aware of Digital River however aren’t aware of the time period “service provider of document,” you may not be aware of precisely what number of advantages include utilizing one.
Right here’s a refresher on what an MoR is and why — if your enterprise is at present utilizing one to monetize your SaaS, software program, or different digital product — you in all probability need to make sure you hold utilizing one.
What Is a Service provider of File?
A service provider of document (MoR) is the entity that really sells the products and providers to the client. Corporations can function their very own MoR, however many decide to outsource that duty to an organization like Digital River or FastSpring to promote items and providers on their behalf.
The MoR takes on the legal responsibility of SaaS transactions for you, which means they deal with all the pieces from cost processing, to chargeback administration, to assortment and remittance of taxes, and even compliance with native legal guidelines and laws. And since the MoR is responsible for points in these areas, they deal with resolving these points so that you don’t must.
Digital-commerce-reliant companies that make the most of an MoR can focus much less on ecommerce and extra on making nice software program, SaaS, video video games, cellular video games, or different digital items.
What Makes a Service provider of File Totally different From Cost Service Suppliers?
Cost service suppliers (PSPs), like MoRs, function a bridge between companies that need to promote a product, and the specialised networks and providers which are wanted on the again finish to make these transactions occur. These specialised networks and providers could embody cost gateways, cost processing, a service provider account to simply accept debit and bank card funds, and others.
PSPs normally additionally embody some type of ecommerce platform and/or integration performance (reminiscent of APIs, plugins, particular integrations, and many others.) to combine their funds platform or checkout along with your on-line retailer or web site, however choices will range.
Nonetheless, cost service suppliers normally cease in need of managing threat, dealing with taxes, and helping with chargebacks. If guidelines and laws change in any of the areas or nations the place you promote your product, you’d be answerable for maintaining observe of these adjustments and updating your PSP processes and checkout accordingly.
Some PSPs could supply upgradeable cost options to get their providers nearer to those who an MoR contains robotically, however they’re usually bolt-on options, and they’re going to include improve charges. For instance, Stripe has a fraud prevention improve known as Radar, but it surely comes with extra prices per transaction charges.
Develop With FastSpring, an Skilled Service provider of File
FastSpring is the main service provider of document for international software program firms, powering over a billion {dollars} in worldwide transactions yearly.
Listed here are only a few of the explanations we’ve earned that status.
We Have A long time of Expertise
Based in 2005, FastSpring has twenty years of expertise with enabling international funds, and we’ve been part of the SaaS panorama because it has grown.
Due to this, our crew deeply understands the complexities of promoting digital items and software program, together with subscription administration and all the nuanced wants that include it.
We’re Backed by Nice Buyers
You don’t want to fret about FastSpring being worthwhile or dependable. Together with our expertise, we additionally supply the peace of thoughts that comes with being backed by a top-performing, extremely respected funding agency.
Because of Accel-KKR, FastSpring has the assets and proceeds wanted to assist scale your enterprise with on-line funds, whereas offering wonderful company, privateness, and safety governance.
We Develop When You Develop
Our a few years within the international funds platform business has additionally enabled FastSpring to develop over time — however that development has solely occurred due to our nice clients.
That’s for 2 causes: as a result of we work on a revenue-sharing mannequin, and since we’re a associate who needs that can assist you proceed rising.
1. FastSpring Makes Cash When You Make Cash
Because of FastSpring’s income sharing mannequin, we earn a living whenever you do. When your purchaser makes a purchase order, we cost a small fee payment on that transaction.
That implies that if you happen to’re not transacting, we’re not charging that fee.
Our crew will work with you to find out easy, flat-rate pricing primarily based in your quantity of enterprise and transaction time, and that pricing contains all of our platform’s options and instruments.
Study extra about FastSpring’s pricing right here, or request a gathering to debate extra particulars.
2. FastSpring Needs to Be Your Accomplice, Not Simply Your Funds Resolution
Stardock was in a position to make the transition to SaaS subscriptions due to FastSpring’s ready-to-use present subscription infrastructure, however they noticed the mutual investments that we have been placing again into our personal platform to proceed creating new options and merchandise.
This made Brad Sams of Stardock really feel safe in Stardock’s partnership with FastSpring, as a result of he may see we have been in it for the lengthy haul. “As a result of the higher we do, the higher FastSpring goes to do. We’ve bought to be sure that everyone’s successful, and issues with FastSpring simply felt aligned.”
“FastSpring was on that path of continued funding and wasn’t simply amassing the paycheck each month and doing nothing.”
– Brad Sams, Stardock
Learn extra about Stardock’s expertise with FastSpring right here.
TestDome has additionally been very proud of FastSpring’s assist, noting that it goes from help with purchaser points and chargebacks all the way in which as much as the highest of the corporate and our CEO.
TestDome CEO and co-founder Mario Zivic is glad to have been utilizing FastSpring for a decade, saying that FastSpring has been the clear and simple selection for his or her service provider of document wants.
Apart from extra frequent assist for purchaser points like chargebacks, bank card points, and refund requests, Mario even acquired a suggestion of recommendation from FastSpring’s CEO. That resulted in a private cellphone name and “a particularly helpful piece of recommendation,” noting that he has seen firsthand that “the willingness to assist and assist was not restricted to Assist — it went all the way in which as much as the CEO.”
Learn extra of TestDome’s story about our partnership.
Award-Profitable Buyer Assist and Buyer Success
The excessive stage of assist and repair has not solely been acknowledged by our clients — it has additionally been acknowledged in our business.
In April of this 12 months, FastSpring’s assist crew gained a Silver Stevie® award for Entrance-Line Buyer Service Group of the 12 months within the “Expertise Industries – Pc Software program” class.
Then in June, FastSpring’s buyer success crew gained a gold Globee® award for Buyer Excellence within the “Achievement in Group Buyer Success” class.
We don’t simply say we need to be a associate — we got down to show it.
Our Arms-On Migration Group Strives for Your Success
FastSpring assist isn’t solely there for you after you’ve onboarded — we need to make sure you stand up and working on our funds platform as shortly and simply as attainable.
Our implementation crew of hands-on, extremely environment friendly gross sales engineers are consultants in FastSpring’s pre-built internet storefront answer, the versatile and in depth FastSpring API, webhook options, and extra. They’re there that can assist you make a seamless transition by way of migration and integration.
FastSpring has highly effective integrations with best-in-class third-party options, together with WordPress, Zapier, and a number of Google providers. Study extra about FastSpring integrations right here.
Different Nice FastSpring Options
Listed here are just a few extra nice causes to make use of FastSpring:
- You’ll robotically be compliant with gross sales tax, VAT, and privateness laws world wide.
- FastSpring accepts the highest 98% of cost strategies which are utilized in 185 nations throughout the globe, in 21+ languages.
- You may customise seamless embedded or modal popup checkout experiences in your web site.
- We make it simple to supply coupons, reductions, and dynamic worth factors for promotions.
- Checkout may be streamlined to a single click on with 1ClickPay.
- Robust documentation that features AI-powered seek for exact, related responses in actual time.
- And a lot extra!
To study extra, take a look at our product overview, or enroll to take a look at our platform your self. Need personalised solutions? Request a demo with one among our consultants.
3 Extra Digital River Options
The next choices are frequent alternate options you would possibly take a look at if you happen to’re assessing Digital River opponents. Remember that not one of the under choices are retailers of document, so you might have to complement their providers, both internally or with extra distributors and providers.
Stripe
Stripe is a well known cost processor that permits companies to simply accept debit playing cards, bank cards, and cellular funds, with options reminiscent of:
- Cost processing.
- A customizable UI and pre-built checkout flows.
- Easy subscription administration.
- On-line invoicing.
It’s possible you’ll be questioning if it’s an possibility for your enterprise just because it’s so ubiquitous, and it might seem at first to have decrease pricing than the service provider of document you’re at present utilizing. However that’s as a result of Stripe isn’t a service provider of document.
If you happen to’re trying to decrease your transaction prices and you could have the size, experience, time, and groups to assist the numerous providers you’ll be shedding by switching from an MoR to Stripe, this can be a superb possibility for your enterprise. However you’ll have to make up the distinction in providers misplaced, together with tax compliance, fraud administration, and extra. Stripe does supply merchandise to cowl a few of these wants, however they’re add-ons that may improve your total price — so any preliminary price financial savings would possibly shortly disappear.
Nonetheless, if you wish to change from Digital River to a enterprise in the identical class with the options and peace of thoughts an MoR offers, Stripe in all probability isn’t the correct Digital River competitor for you.
Adyen
Adyen payments itself as an “end-to-end funds, knowledge, and monetary administration in a single answer.” Its cost options and monetary providers embody options and merchandise reminiscent of:
- In-person and on-line funds in a single system.
- Income optimization with clever cost routing to enhance conversion charges.
- Subscription administration options like dunning automation.
- Threat administration with fraud detection and prevention.
Whereas Adyen has a number of the incorporates a service provider of document gives, you’ll nonetheless have to handle your personal firm accounts and service provider accounts.
PayPal for Enterprise
PayPal is a well known digital pockets for private on-line funds, however in addition they supply a cost processing possibility for small enterprise. PayPal for Enterprise is each an in-person and ecommerce answer.
(SaaS firms utilizing FastSpring may course of funds utilizing PayPal.)
Different options of PayPal for Enterprise embody however will not be restricted to:
- Constructed-in integrations with main on-line purchasing carts (reminiscent of Shopify).
- QR code and POS programs.
- Invoicing.
- Chargeback safety (solely out there for enterprise accounts with Superior Credit score and Debit Card checkout).
Apart from PayPal for Enterprise, PayPal additionally has a cost processor particularly for SaaS known as Braintree.
How FastSpring Can Assist
Want a service provider of document that can assist you develop your enterprise internationally? FastSpring is a full-stack, all-in-one cost answer for SaaS, software program, video video games, and different digital product companies.
Our providers embody VAT and gross sales tax calculation, assortment, and remittance; cost localization; regulation compliance; award successful client assist; and a lot extra!
Join a free account or request a demo immediately.
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Katie Stephan
Katie Stephan is the Senior Content material Strategist at FastSpring. Apart from her in depth advertising expertise, she has an MFA in inventive nonfiction writing and has served her native communities as a school writing teacher.
