Gathering suggestions is at all times an excellent recipe for enhancing the standard of your companies and a pure approach to discover out what your clients take into consideration you. An NPS survey is a superb software for amassing suggestions. Stripo presents its NPS questionnaire—a brand new addition to our interactive module generator. Now you’ll be able to simply create an interactive survey to your emails in a matter of minutes. With out additional ado, let’s see the place you need to use it and how one can create your personal NPS survey with our generator.
How you need to use the NPS survey in your emails
NPS questionnaires are the inspiration of any enterprise that wishes to retain present clients, appeal to new ones, and attain new heights. An NPS questionnaire is a handy interactive suggestions assortment software that lets you perceive what your clients love about your companies and which points of your companies want enchancment. Due to its interactive nature, it may be utilized in any trade, from retail and schooling to banking, healthcare, and extra.
The way to generate an interactive NPS survey module
The principle objective of our generator is to make the sport creation easy and quick. Our NPS survey is not any exception. Let’s see how one can create your personal in simply 8 easy steps.
Step 1. Add questions
What’s a survey with out questions, proper? Enter the query you need to ask your recipients within the corresponding discipline.
You should use the “plus” button so as to add extra inquiries to your questionnaire and provides it extra depth. To delete a query, simply click on the trash can icon subsequent to the variety of the query you need to delete.
Vital observe: In case you’re not feeling fortunate sufficient to flex your creativeness muscle, you’ll be able to select considered one of our pre-built templates with a complete questionnaire. Every has a unique variety of questions, score scale, and total look.
Step 2. Choose a score scale type
Subsequent, you have to choose the size on which the recipients will reply the questions. You may select a scale from 0 to five, from 0 to 10, or from a tragic emoji to an excited emoji. Simply decide the one which fits your survey.
Step 3. Add labels to the extremums
To make your survey extra clear and fewer complicated, you’ll be able to add labels to the chosen extremums to point the worst and finest scores on the size.
To make this selection accessible, click on the toggle to activate the sphere the place you’ll be able to edit the textual content to your extremums.
Step 4. Create a Submit button
To finish the survey, the recipients have to click on the Submit button. You may customise it by typing the specified textual content within the corresponding discipline.
Step 5. Create a completion message
To point that the survey has been accomplished, you will need to have a completion message. You should use the built-in instruments to customise it and make it distinctive.
To start with, you’ll be able to select an image to be displayed on the completion message, or you’ll be able to disable this selection. For a singular survey expertise, you need to use your personal picture.
Vital observe: The uploaded picture have to be in PNG, JPG, or GIF format. The file measurement shouldn’t be bigger than 3 MB, and the scale mustn’t exceed 4,000 × 4,000 pixels.
Subsequent is the title of your completion message. You may enrich it with extra info and a “thanks” observe by coming into your copy into the Description discipline. On this discipline, you’ll be able to customise the font (type, measurement, and kind) and add hyperlinks, emojis, and customized code.
Final however not least, you’ll be able to add a Completion button to encourage your recipients to work together extra along with your electronic mail by directing them to an online web page with info you need to share. Simply click on the toggle to activate the enhancing fields and enter the specified button textual content and a hyperlink to the net web page you need to direct your recipients to after they click on the button.
Step 6. Add information storage and merge tags
An interactive survey is an effective way to create a singular electronic mail. However the primary objective is to assemble worthwhile suggestions on how your enterprise is doing. To retailer the survey solutions, you have to add a knowledge storage service. Enter a hyperlink to the service the place the solutions might be saved into the corresponding discipline.
Vital observe: You’ll want to enter a knowledge storage service to finish the creation of your NPS survey. You may learn extra about information storage companies and use them in devoted articles on our weblog and Assist Middle.
It’s also helpful so as to add merge tags to make your NPS survey extra personalised with distinctive person information. Simply click on the toggle to activate the settings. You may add a number of merge tags utilizing the “plus” button or delete them by clicking the trash can icon subsequent to the corresponding merge tag quantity.
Sort the merge tag title and worth into the corresponding fields.
Vital observe: Yow will discover extra details about merge tags and their worthwhile properties in our Assist Middle.
Step 7. Customise the design
The ultimate step within the NPS survey creation course of is customizing the type. Utilizing the accessible settings, you’ll be able to change:
- the general textual content coloration and font measurement;
- the textual content coloration for the Submit button;
- the background coloration and border radius for the Submit button;
- the textual content coloration for the Completion button;
- the background coloration and border radius for the Completion button.
Step 8. Obtain and add the sport to your electronic mail
Our generator supplies you with a sport module that incorporates the next:
- an AMP model of your electronic mail. This works in Gmail, Yahoo, and FairEmail;
- an interactive fallback. This works on all gadgets and with all electronic mail shoppers that help HTML5 and CSS3. It additionally works in Apple Mail and Samsung E-mail;
- a textual content fallback model. This works with electronic mail shoppers that don’t help HTML5 or CSS3, equivalent to some Outlook apps;
- utilizing AMP and an interactive HTML fallback will be certain that 92% of your viewers can work together with the interactive a part of the sport. With a textual content fallback, you’ll be able to supply the remaining 8% that makes use of an electronic mail service that may’t work with interactive content material, a promo code or a unique reward for which others compete through the sport.
Including a sport is sort of easy and doesn’t take a lot time. We described this intimately in our first handbook, “The way to create interactive content material with out code trouble”. Click on on this hyperlink and search for Step 6, the place we describe the complete course of intimately.
Wrapping up
We maintain increasing our interactive module generator with new video games. Now, along with creating enjoyable, this interactive mechanic enhances the communication between your enterprise and your viewers. An NPS survey is the cornerstone of any profitable enterprise, as suggestions is invaluable for technique tweaks or shifts. Our NPS survey will aid you make higher enterprise selections, present higher companies, and have extra happy clients.
Keep tuned! Updates to our generator will carry a good wider number of video games to your electronic mail newsletters.
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